Hochschild, Arlie Russell (1983) The Managed Heart: The Commercialization of Human Feeling. Berkeley, CA: University of California Press.
2.
Hochschild, Arlie Russell (1989) The Second Shift: Working Parents and the Revolution at Home. New York: Viking Press.
3.
Wouters, Cas (1987) `Developments in the Behavioural Codes between the Sexes, The Formalization of Informalization in the Netherlands, 1930-85', Theory, Culture & Society4(1): 405-427.
4.
Wouters, Cas (1989) The Sociology of Emotions and Flight Attendants: Hochschild'sManaged Heart, Theory, Culture & Society6(1): 95-123.
