Edwards, D., & Potter, J. (1992). Discursive psychology. London: Sage.
2.
Drew, P., & Heritage, J. (Eds.). (1992). Talk at work: Interaction in institutional settings. Cambridge: CUP.
3.
Labov, W., & Fanshel, D. (1977). Therapeutic discourse: Psychotherapy as conversation. New York: Academic Press.
4.
Pittenger, R. E., Hockett, C. F., & Danehy, J. J. (1960). The first five minutes: A sample of microscopic interview analysis. Ithaca, NY Paul Martineau.
5.
Potter, J., & Wetherell, M. (1987). Discourse and social psychology: Beyond attitudes and behaviour. London: Sage.
6.
Ten Have, P. (1991). Talk and institution: A reconsideration of the "asymmetry" of doctor-patient interaction. In D. Boden & D. Zimmerman (Eds.), Talk and social structure. Cambridge: Polity Press.