Research Note

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Blake, R. R. and Mouton, J. (1970) The fifth achievement. The Journal of Applied Behavioral Science, 6, 413–26.

Fitzpatrick, M. A. and Winke, J. (1979) You always hurt the one you love: Strategies and tactics in interpersonal conflict. Communication Quarterly, 27, 3–11.

Hall, J. (1969) Conflict management survey: A survey of one's characteristic reaction to and handling of conflicts between himself and others. Conroe, Tx: Teleometrics International.

Hawes, L. C. and Smith, D. H. (1973) A critique of assumptions underlying the study of communication in conflict. The Quarterly Journal of Speech, 59, 23–25.

Jandt, F. E. (1973) Conflict resolution through communication. New York: Harper and Row.

Lawrence, R. and Lorsch, J. W. (1967) Differentiation and integration in complex organizations. Administrative Science Quarterly, 12, 1–47.

McCroskey, J. C. (1981) Oral communication apprehension: Reconceptualization and a new look at measurement. Paper presented at the Central State Speech Association Convention, Chicago, Ill.

McCroskey, J. C. (1982) An introduction to rhetorical communication (fourth ed.). Englewood Cliffs, Prentice-Hall.

McCroskey, J. C. , Daly, J. A. and Sorensen, G. A. (1976) Personality correlates of communication apprehension. Human Communication Research, 3, 269–77.

Miller, G. R. , Boster, F. , Roloff, M. E. , and Scibold, D. R. (1977) Compliance-gaining strategies: A topology and some findings concerning effects of situational differences. Communication Monographs, 44, 37–51.

Riggs, C. J. (1983) Communication dimensions of conflict tactics in organizational settings: A functional analysis. Paper presented at the International Communication Association, Dallas, Texas, May.

Ruben, B. (1978) Communication and conflict: A system-theoretic perspective. The Quarterly Journal of Speech, 64, 202–10.

Scott, M. D. , McCroskey, J. C. , and Sheahan, M. E. (1978) Measuring communication apprehension. Journal of Communication, 28, 104–11.

Shockley-Zalabak, P.S. and Morley, D. D. (in press) Sex differences in conflict style preferences. Communication Research Reports.

Thomas, K. (1971) Conflict-handling modes in interdepartmental relations. Doctoral dissertation, Purdue University.

Thomas, K. (1976) Conflict and conflict management. In M. D. Dunnette (ed.), The handbook of industrial and organizational psychology. Chicago: Rand McNally.

Thomas, K. and Kilmann, R. H. (1974) Thomas-Kilmann conflict mode instrument. Tuixedo, New York: Xicom, Inc.