The Citizen's Charter: Raising the standard, London , HMSO, July 1991(Conservative), Citizen's Charter: Labour's better deal for consumers and citizens, London, Labour Party , July 1991, Citizen's Britain: Liberal Democrat policies for a people's charter, London, Liberal Democrats, July 1991.
2.
Benton, S. 'Citizen Major', Marxism Today, July 1991.
3.
Citizen's Charter, op cit.
4.
Marshall, T.H.Citizenship and Social Class, 1950, CUP.
5.
Citizen's Charter, op cit. p9.
6.
The Citizen's Charter, op cit, p2.
7.
Ibid, p10.
8.
lbid, p50.
9.
Bryan Gould , quoted in 7he Guardian, July 23, 1991.
10.
Citizen's Charter. op cit, p6.
11.
l lbid, p9.
12.
Ibid, p21.
13.
Ibid, p29, emphasis added.
14.
See in particular, my 'Citizenship and Social Power', Critical Social Policy, Issue 26, Autumn 1989.
