Quality Circles are much talked about and practised in India today. The practical problems facing such Circles are studied in this article with reference to some of the Circles actually functioning.
Get full access to this article
View all access options for this article.
References
1.
AkaoY (Ed.) (1988), Quality Function Development, Cambridge, MA, Productivity Press.
2.
AmsaP. (1991), ‘To What Extent are Our QC Members Genuine Volunteers? How to Elicit Voluntary Participation from the Workmen’, Paper presented at the Second Annual Convention of the Quality Circle Forum of India, Baroda Chapter.
3.
ArboseJ.R. (1980), ‘Quality Control Circles: The West Adopts a Japanese Concept’, International ManagementVol. 35, pp. 31–39.
4.
BartlettB (1985), ‘Alive But not Well: Quality Circles’, Production EngineerVol. 64, pp. 22–23.
5.
BeckettR.E. (1983), ‘Quality Circles: Success or Failure’, Quality Circle Digest, Vol. 3. pp. 41–45.
6.
ChakrabortyS. (1988a), ‘Quality Circles in India: a Review’, Indian Management, October, pp 37–39.
7.
ChakrabortyS (1988b), ‘Quality Circles: Should the Performance be Measured by the Product or by the Process?’, Proceedings of the Second Conference of Asia Pacific Quality Control Organizations, Seoul, pp. 403–409.
8.
ChakrabortyS (1989), ‘Has the Quality Circle Really Failed Us in India?’, Prabandh, October-December, pp. 52–55.
9.
ColeR.E. (1979), ‘Japanese Quality Circles: Are They Exportable to U.S. Firms?’World of Work Report, Vol. 4. pp. 42–46.
10.
CollardR.DaleB G (1985), ‘Quality Circles: Why They Break Down and Why They Hold Up’, Personnel ManagementVol. 17, pp. 28–31.
11.
DayR.G. (1995), Quality Function Deployment: Linking a Company with Its Customer, New Delhi, Tata McGraw-Hill Publishing Company Limited.
12.
DaleB G (1984), ‘Quality Circles in I.K. Manufacturing Industry: A State of Art Picture and Respective Trends’, Occasional Paper, No. 8402, Department of Management Sciences, UMIST.
13.
DaleB G (1984), ‘A Study of Quality Circle Failures’, Occasional Paper No. 8403, Department of Management Sciences, UMIST.
14.
DevarD.L. (1976), Measurement and Results of Lockheed Quality Control Circle Programme, American Society for Quality Control, Milwaukee.
15.
DeyB R (1986), ‘Quality Circles: Indian Experience’, paper presented at the Second Annual Convention of the Quality Circle Forum of India, Maharashtra Chapter, Pune.
16.
DeyB R (1988), ‘Quality Circles: Concepts and Practices, New Delhi, Macmillan India Limited.
17.
DeyB R (1990), Global and Local Issues', paper presented at the First Annual Convention of the Quality Circle Forum of India, Baroda Chapter.
18.
DeyB R (1992), ‘Quality Circles in India: A Survey’, The TMTC Journal of Management, Vol. 2. pp. 15–34.
19.
DeyB R (1994), ‘Quality Circles: Indian Perspectives’, The TMTC Journal of Management, Vol. 4. pp. 12–26.
20.
DeyB R (1995), ‘Quality Circles and Trade Unions’, The Times of India Puneplus (Ascent). August 26, 1995.
21.
DumasR (1983). ‘Shaky Foundations of Quality Circles’Training, Vol. 20, pp. 32–33.
22.
DwivediR S (1988), ‘Quality Circles: Facilitators and Barriers in Three Large Industrial Organizations in India’, Management ReviewVol. 3, pp 1–13.
23.
EdosomwanJ.A (1993), Customer and Market-Driven Quality Management, Milwaukee, ASQC Quality Press, pp. 197–206.
24.
FeigenbaumA V (1991), Total Quality Control, New York, McGraw-Hill, Inc.
25.
FrazerV C MDaleB G (1986), ‘U.K. Quality Circle Failures: The Latest Picture’, OMEGA, International Journal of Management ScienceVol. 14, pp 23–33.
26.
GreenC (1994), The Quality Imperative, New York, McGraw-Hill, Inc. p. 3.
27.
GreeneR.T. (1993), Global Quality, Business OneIllinois, Irwin, Homewood, pp., 37–40.
28.
GuintaL.R.PraizlerN C (1993), The QFD Book, New York, American Management Association.
29.
GunnTG (1992), 21st Century Manufacturing, Essex Junction, Omneo, pp. 87–88.
30.
HakesC (Ed.) (1991), Total Quality Management, London, Chapman & Hall, pp. 117–125.
31.
HarringtonH.J. (1987), The Improvement Process, New York, McGraw-Hill Book Company, p. 97.
32.
IshikawaK (1980), QC Circle Koryo, Tokyo, QC Circle Headquarters, JUSE.
33.
KanjiG KAsherM (1996), 100 Methods for Total Quality Management, New Delhi, Response Books (A Division of Sage Publications), pp. 69–71.
34.
KolarikW J (1995), Creating Quality, New York, McGraw-Hill, Inc. pp. 173–200.
MujumderS A (1984). ‘Rural Quality Circles’Quality Circle India, Vol. 1, No. 4. pp. 8–10.
37.
RanganathanM R (1989), ‘Quality Circles: From Introduction to Institutionalization’ paper presented at the First Asian Congress on Quality and Reliability, New Delhi.
38.
RobsonM (1982), Quality Circles: A Practical Guide, Alderhot, Gower Publishing Company Limited, pp. 3–5.
39.
SaranG (1989), ‘Activating the Inactive Quality Circle Process (QCP)’ paper presented at the International Convention on Quality Control Circles, New Delhi.
40.
SinghA (1989), ‘Status of Quality Circles in India’Excel (Bharat Electronics Limited, Bangalore Complex), Vol. 7, pp pp 16–19.
41.
SrinivasanA V (1991), ‘Quality Circle Movement in India: A Status Report’ASCI Journal of Management, Vol. 21. pp. 56.75.
42.
UdpaS R (1983). ‘Why a National Forum?’Quality Circle India, Vol. 1, pp. 7–9.
43.
UdpaS R (1992), Quality Circles: Progress Through Participation, New Delhi, Tata McGraw-Hill Publishing Company Limited.