Role stress was studied in a public sector industry across low, medium and high qualification levels. Role Erosion is the most prominent role stressor across qualification levels but role stress across qualification levels is nonuniform. Inter-Role Distance, Role Isolation and total role stress are stronger in medium qualification, compared with low qualification. Personal Inadequacy is stronger in low qualification, compared with high qualification. Role Stagnation is stronger in medium qualification, compared with high qualification. Self-Role Distance is stronger in medium qualification, compared with low and high qualification levels. Curvilinear relationship between Self-Role Distance and qualification level is hypothesized.
Get full access to this article
View all access options for this article.
References
1.
AzizM. (2004), “Role Stress Among Women in the Indian Information Technology Sector”, Women in Management Review, Emerald Group Publishing Limited, Volume 19, Issue 7, October, pp. 356–363.
2.
BeehrT.A.WalshJ.T.TaberT.D. (1976), “Relationship of Stress to Individually and Organizationally Valued States: Higher Order Needs as a Moderator”, Journal of Applied Psychology61, pp. 41–47.
3.
HarrisonR.V. (1976), “Job Stress as Person — Environment Misfit”, presented at the Annual Meeting of the American Psychological Association, Washington, D.C.
4.
KahnR.LWolfeD.M.QuinnR.P.SnoekJ.D.RosenthalR.A. (1964), Organizational Stress: Studies in Role Conflict and Ambiguity, John Wiley, New York.
5.
PareekU., (1983), “Organizational Roles Stress”, in GoodsteinL.D.PfeifferJ.W. (Eds.), The 1983 Annual, University Associates, San Diego, California, pp. 115–123.
6.
PareekU. (1993), Making Organizational Roles Effective, Tata McGraw-Hill Publishing Company Limited, New Delhi.
7.
PareekU. (2002), Training Instruments in HRD and OD, 2nd ed., Tata McGraw-Hill Publishing Company Limited, New Delhi.
8.
PareekU. (2004), Understanding Organizational Behaviour, Oxford University Press, New Delhi.
9.
PestonjeeD.M. (1999), Stress & Coping — The Indian Experience, Sage Publications India Private Limited, New Delhi.
10.
QuaziA.M. (2003), “Identifying the Determinants of Corporate Managers' Perceived Social Obligations”, Management Decision, Volume 41, Issue 9, November, pp. 822–831.
11.
RizzoJ.R.HouseR.J.LirtzmanS.I. (1970), “Role Conflict and Ambiguity in Complex Organizations”, Administrative Science Quarterly, 15, pp. 150–163.
12.
RobbinsS.P.SanghiS. (2006), Organizational Behavior, Dorling Kindersley (India) Pvt. Ltd., New Delhi, p. 542.
13.
SrivastavA.K. (1995), “Human -Wellbeing in Organisations — A Case Study on the Impact of ISO 9000”, Proceedings of 39th Annual Congress of European Organisations for Quality (EOQ). Lausanne, Switzerland, June, pp. 46–54.
14.
SrivastavA.K. (1997), “Dynamics of. Role Stress in an Organization”, in PestonjeeD.M.PareekU. (Eds.), Studies in Organizational Rob Stress & Coping, Rawat Publications, Jaipur/New Delhi, pp. 40–55.
15.
SrivastavA.K. (2005), ICFAI Journal of Organizational Behavior, “Role Stress Across Management Levels in an Organization”, Vol. IV, No. 4, October, pp. 53–63.
16.
SrivastavA.K. (2006a), “Role Stress and Ageing in the Organization — An Empirical Study Across Functions”, GUAM Journal of ManagementVol. 4, No. 1, January-June, pp. 26–39.
17.
SrivastavA.K (2006b), “Role Stress in the Public Sector — An Empirical Study”, Management and ChangeVol. 10, No. 1, June, pp. 1–10.
18.
SrivastavA.K. (2006c), “Role Stress Audit for Organizational Development”, Indian Journal of Training and Development, Vol. XXXVI, No. 4, October-December, 81–97).
19.
SrivastavA.K. (2007a), “Stress in Organizational Roles — An Empirical Study Across Age Groups”, ICFAI Journal of Organizational BehaviorVol. VI, No. 3, July, pp. 41–48.
20.
SrivastavA.K. (2007b), “Determinants of Role Stress — An Empirical Study”, Management Stream, Vol. I, Year 8, July, pp. 29–36.
21.
SrivastavA.K. (2007c), “Problem Management in Public Sector — An Empirical Study”, South Asian Journal of ManagementVol. 14, No. 1, January-March, pp. 38–52.
22.
SrivastavA.K.PareekU. (2008), “Measurement of Stress in Organizational Roles — Revalidating the Framework”, in ElaineB. (Ed.), The 2008 Pfeiffer Annual, Volume I, John Wiley & Sons, Inc., San Francisco, California, USA, pp. 187–208.
23.
SrivastavA.K. (2009), “NORS — A New Scale for Measurement of Role Stress”, in ElaineB. (Ed.), The 2009 Pfeiffer Annual, John Wiley & Sons, Inc., San Francisco, California, USA, (under review for publication).
