SinghPreetiPandeyAnu, February 12, 2005-Economic and Political Weekly.
2.
BensonHerbard, November 2005, “A Conversation with mind body researcher”, Harvard Business Review.
3.
2004, “The dark side of the sunshine sector”, 24 (11) November, The Voice of Working Women, pp.21–22.
4.
SharmaKalpana, 03 Jan 2005, the regular column, The Hindu.
5.
SeshuGeetha 14 Feb 2006, The regular column, India Together.
6.
BeltV, 2002, “Women's career in call centers”, Human Resource Management Journal.
7.
VermaAnoopMazumdarIndrani, Sep 18, 2005, “India's Burgeoning Call Center Industry”.
8.
MajumdarMaya February 2004. Call centers: The international dimension, “The Voice of the Working Woman”, Social Status of Women in India. New Delhi: Dominant Publishers.