Abstract
In the current era of competition, the use of computers and allied technologies has become inevitable and it has been well recognized that Information Systems (IS) plays different roles in different industries. This paper makes an attempt to explore empirically the difference in the role of IS in the banking industry, i.e., between public sector, private sector, and foreign sector banks operating in India. The study indicates that IS plays a supportive role in public sector banks and a strategic role in private and foreign sector banks. The study also indicates that the future impact of IS does not vary significantly with the banking groups.
