Abstract
Programmes of change such as Kaizen, JIT, TQM, etc, which envisage a cultural change, are helpful in achieving improvement as a way of life in an organization. However, the existing practice of “management by crises' can act as a formidable barrier for devoting time to improvement activities.
This paper by N Narayanan explores the phenomenon of management by crises' and discusses an integrated approach aimed at facilitating development of a new practice of early detection of problems and solving problems at the source.
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