Improving Productivity: Do Human Relations Theories Provide the Answers?

Abstract

Productivity cannot be improved without creating the proper social conditions and individual motivation. What is called for is more than the use of techniques derived from human relations theories.

Organizations have to go beyond profit, growth, and return on investment. They have to pursue goals as efficient producers of goods and services, generators of surpluses, and creators of skills and employment in the service of society, argues P N Rastogi. They have to elevate the moral basis of work in and outside of organizations.