Adult education is an area in which teaching evaluations are often required to assess
instructional effectiveness. The purpose of this article is to present and illustrate a model
for evaluation that will provide accurate information concerning the effectiveness of
particular instructors and settings in adult education. Importance-Performance, the
model used, identifies the relative importance of factors influencing student preferences
(importance component) and also indicates the degree to which a particular educational
setting possesses these factors (performance component).
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