Abstract
The U.S. Department of Labor provided incentives to the prime sponsors of CETA programs to improve their programs by rewarding those that generated large percentages of positive terminations and imposing penalties on others. The City of Indianapolis requested an analysis designed to improve its performance in generating positive terminations. We found sponsors can improve performances by selecting participants with particular characteristics or, more important, by altering the types of services available to participants, with on-the-job training the most effective . While these results are both temporarily and geographically limited, the techniques used to generate them may be more broadly applicable to social service programs.
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