This article summarily reviews initial results of a twelve-month period oflaborrelations at
a southeastern manufacturing plant. It presents the contention of the author that grievances occur with statistically predictable frequency in a normal labor relations environ
ment. Once that frequency is established, very simple quantitative methods can provide
management with important data relative to current and short-run future labor relations,
as well as providing a useful tool in the evaluation of the efficacy of management's actions
after particular interactions with a union.
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