This report presents the rationale and design for the use of a management-consulting
approach to evaluation that links organization development and accountability. The
contextual environment in which the approach was developed is in the public sector. The
approach calls for a team of consultants to review the operations of an agency in five areas:
administration, agency services, fiscal management, legal, and service system. The design
and implementation procedures are illustrated from the data obtained in a review of a drug
and alcohol agency. Evaluation is viewed as an ongoing process, with the first iteration
being to help develop the organization in its early stages ofgrowth, including the necessary
monitoring system, to allow for more extensive outcome measures onfuture evaluations.
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