Abstract
Telephones were introduced as an innovation into a detention facility to help pretrial defendants raise bail money and thereby obtain release. Using an experimental design to evaluate the innovation, the results showed that persons who used the telephones were more likely to be released on bail than were those denied its use. Although the evaluation was successful, the implementation was not. The district attorney and court blocked its acceptance until a few years later when detained prisoners rioted and telephones were installed in order to reduce overcrowding.
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