Abstract
Beginning with caring about what the other person has to say and continuing through giving feed back to the speaker, school administrators can become more effective listeners.
Get full access to this article
View all access options for this article.
References
1.
Brammer, L.M.
The Helping Relationship: Process and Skills . Englewood Cliffs, N.J. : Prentice-Hall , 1988 .
2.
Carkhuff, R.R.
The Skills of Helping . Amherst, Mass. : Human Resource Development Press , 1979 .
3.
Egan, G.
The Skilled Helper . Monterey, Calif. : Brooks/Cole , 1986 .
4.
Evans, D.R.
;
Hearn, M.T.
;
Uhlemann, M.R.
; and
Ivey, A.E.
Essential Interviewing . Monterey, Calif. : Brooks/Cole , 1984 .
5.
Gordon, T.
Teacher Effectiveness Training . New York : Wyden , 1974 .
6.
Hoy, W.K.
, and
Miskel, C.G.
Educational Administration . New York : Random House , 1982 .
7.
Lucio, W.H.
, and
McNeil, J.D.
Supervision in Thought and Action . New York : McGraw-Hill , 1979 .
8.
Mehrabian, A.
Silent Messages . Belmont, Calif. : Wadsworth , 1971 .
9.
Okum, B.F.
Effective Helping . Monterey, Calif. : Brooks/Cole , 1987 .
10.
Steil, L.K.
"Secrets of Being a Better Listener ." U.S. News and World Report , May 26, 1980 .