Resolving Conflict with Parents: A Guide for Administrators

Abstract

These writers look at the dynamics of conflict and anger, and offer an overview of a simple but effective methodology to resolve conflict and reduce anger in an integrative fashion. The aim is to satisfy the needs of both school personnel and parents.

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References

Fisher, R. , and Ury, W. Getting to Yes. Boston, Mass.: Houghton Mifflin, 1981.

Robbins, S.P. Managing Organizational Conflict: A Nontraditional Approach. Englewood Cliffs, N.J.: Prentice-Hall, 1974.

Thomas, K. "Conflict and Conflict Management." In Handbook of Industrial and Organizational Psychology, edited by M.D. Dunnette. Chicago, Ill.: Rand McNally, 1976.