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Willem Mastenbroek (ed.): Managing for Quality in the Service Sector

Organization Studies

Impact Factor: 6.4 / 5-Year Impact Factor: 7.9

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First published online September, 1994

Willem Mastenbroek (ed.): Managing for Quality in the Service Sector

Volume 15, Issue 5

https://doi.org/10.1177/017084069401500517

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