Book Review: Questioning Performance Measurement: Metrics,Organizations,and Power

Deming W. E. (1986). Out of the crisis. Cambridge, MA: MIT Press.

Eccles R. G. (1991). The performance measurement manifesto. Harvard Business Review, 69(1), 131–137.

Frey B. S. Homberg F. Osterloh M. (2013). Organizational Control Systems and Pay-for-Performance in the Public Service. Organization Studies, 34(7), 949–972.

Kaplan R. S. Norton D. P. (1996). The balanced scorecard: Translating strategy into action. Boston, MA: Harvard Business School Press.

Keevers L. Treleaven L. Sykes C. (2012). Made to measure: Taming practices with results-based accountability. Organization Studies, 33, 97–120.

Mayer-Schönberger V. Cukier K. (2013). Big data: A revolution that will transform how we live, work, and think. Boston, MA: Houghton Mifflin Harcourt.

Taylor F. W. (1911). The principles of scientific management. New York: Harper & Brothers.

Townley B. Cooper D. Oakes L. (2003). Performance measures and the rationalization of organizations. Organization Studies, 24, 1045–1071.