A Systematic Literature Mapping of E-Learning Prospects for Librarians’ Sustainable Competence and Smart Library Service Delivery in Academic Settings

Abstract

The study aimed to identify the e-learning prospects for librarians’ sustainable competence and smart library service delivery in academic settings. A systematic literature review methodology was employed to address the study’s objectives. 20 peer-reviewed articles published in the world’s reputed digital databases were selected to conduct the study. The study identified six key prospects of e-learning on librarians’ sustainable competence development that included enhancement of digital pedagogy and instructional competence, advancement of technological adaptability and digital integration, promotion of lifelong learning and self-paced professional growth, strengthening of collaborative and global engagement skills, expansion of specialized information and content curation skills, and empowerment in user-centered service innovation. The study also revealed four key positive effects of e-learning on smart library services in academic settings that included service realignment and digital continuity, integration of intelligent systems and user analytics, expansion of digital learning ecosystems, the personalized and inclusive learning support. The study has provided the best practices to incorporate e-learning in academic settings for building sustainable competence development of librarians and innovative library services.