[1] J.E. Holstrom , as quoted in: H. East, Towards the schism , Journal of Information Science24(4) (1998) 271-275 .
2.
[2] D.J. Foskett , Information Services in Libraries ( Crosby Lockwood , 1958).
3.
[3] C.W. Hanson , Reference and information work. In: W. Ashworth (ed.), Handbook of Special Librarianship and Information Work ( Aslib , 1955).
4.
[4] N. Moore , The new information professional , Managing Information3(6) (1996) 24-25 .
5.
[5] S. Pantry , Whither the information profession? Challenges and opportunities. The cultivation of information professionals for the new millenium , Aslib Proceedings49(6) (1997) 170-172 .
6.
[6] E. Knapp , Creating and supporting virtual communities . In: Proceedings of the European Business Information Conference (TFPL, March 1998).
7.
[7] P.S. Foy , The information utility: towards maximising potential in an international business information service . In: Proceedings of the European Business Information Conference (TFPL, March 1996).
8.
[8] M. Speh , Strategic review of knowledge management . In: Proceedings of the European Business Information Conference (TFPL, March 1997).
9.
[9] M. Speh , Knowledge management. In: A. Scammell (ed.), Handbook of Special Librarianship and Information Work7th ed. ( Aslib , 1998).
10.
[10] Special Libraries Association , Competencies for Special Librarians of the 21st Century (May 1996). Available at: http://www.sla.org/professional/competency.html
11.
[11] A. Scammell , Introduction. In: A. Scammell (ed.), Handbook of Special Librarianship and Information Work7th ed. ( Aslib , 1998).
12.
[12] Library and Information Commission, Pamphlet 999. Available at: http://www.lic.gov.uk