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Abstract

Document information systems (ISs) can be used to support staff tasks with documents. Owing to the declining prices of software and hardware, more and more document ISs are being designed, tested and implemented. This paper presents some types of costs and benefits of document ISs and some design methodological aspects that arise from the documentary nature of the data. This has conse quences both for the method of working and the method of modelling. There are multiple data types and the access structures to the information must be designed. A case study of the implementation route of a document IS is described. Based on a quantification and qualification of the document collections, costs and benefits of the docu ment IS, documentary aspects of the system design, together with the various sections of the invitation to tender for obtaining a suitable software package, are given.

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The design of document information systems

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