Abstract
This study was conducted to adapt the Sinclair Compassion Questionnaire into Turkish and to test its validity and reliability. The sample of the methodological study consisted of 390 patients who were hospitalized in internal and surgical clinics. The data were collected between May 2022 and December 2022 using the Personal Information Form, Newcastle Nursing Care Satisfaction Scale and Sinclair Compassion Questionnaire. The Sinclair Compassion Questionnaire consists of 15 items, containing a single latent compassion factor. Validity analysis included content validity index, concurrent validity, convergent validity, exploratory factor analysis, confirmatory factor analysis, reliability analysis included test-retest and reliability analysis using Cronbach’s alpha reliability coefficient. The content validity index of the scale was found to be between 0.88 and 1.00. Confirmatory factor analysis χ2 = 283.754, dF = 71, RMSEA = 0.078, indicating a good/excellent fit for the model. The item means of the scale ranged between 4.43 ± 0.60 and 4.10 ± 0.47, and the factor loadings ranged between 0.672 and 0.824. Convergent validity is at an acceptable level (r = 0.674). The Cronbach’s alpha coefficient of the scale was 0.94. The Sinclair Compassion Questionnaire is a valid and reliable instrument to assess patients’ experiences of compassion in Turkish populations with acute and chronic diseases.
Introduction
Historically the word compassion has been used synonymously with the concepts of mercy, tenderness, affection, love and pity (Doğu & Demirsoy, 2020). Compassion is a cognitive, affective and behavioral attitude towards understanding and supporting individuals in pain and distress in times of need (Tanrıkulu & Denat, 2022). Compassion was recently empircially defined as “a virtuous response that seeks to address the suffering and needs of a person through relational understanding and action” (Sinclair et al., 2016). Florence Nightingale considered compassion a moral virtue and a fundamental characteristic that all good nurses should possess (Bradshaw, 2011; Doğu & Demirsoy, 2020), with the International Council of Nurses (ICN) recently recognizing compassion as one of the professional values that all nurses should demonstrate (International Council of Nursing, 2021).
Compassion is recognized as a key indicator of quality patient care (Boss et al., 2024; Sinclair et al., 2021). Compassionate healthcare professionals have been associated with increased patient comfort, quality of life and patient satisfaction (Malenfant et al., 2022). In addition, it has been reported that in the absence of compassion, symptom control becomes difficult, patients distress increases, and patient complaints, healthcare costs, medical complications and mortality rates increase (Soto-Rubio et al., 2024).
International health authorities emphasize that achieving quality care is possible through patient engagement and patient feedback, including patient’s experiences of compassion (Soto-Rubio et al., 2024). There is insufficient literature however on how patients perceive and expereince compassion (Malenfant et al., 2022). A review by Malenfant et al. (2022) identified four patient-reported compassion assessment tools. These are the Compassionate Care Assessment Tool© (Burnell & Agan, 2013), the Schwartz Center Compassionate Care Scale™ (Lown et al., 2015), the Five-Item Tool to Measure Patient Assessment of Clinician Compassion (TMPACC) (Roberts et al., 2022; Sabapathi et al., 2019) and the Sinclair Compassion Questionnaire (SCQ) (Sinclair et al., 2021).
Sinclair et al. (2016) developed the SCQ from an empirical compassion model that emerged from patient interviews and has been since been validated across different patient populations (Sinclair et al., 2016). A recent systematic review identified the SCQ as the “gold standard” for conducting compassion research and assessing patients’ experiences of compassion (Sinclair et al., 2021, 2022). At present, there are no valid and reliable patient-reported compassion measures in Turkey. Therefore, the main purpose of this study was to develop and validate the Turkish version of the “Sinclair Compassion Questionnaire” (SCQtr) to address this gap. In doing so, the SCQtr, can be used alongside other translated versions of the SCQ to evaluate compassion on a global scale and reveal intercultural characteristics and differences.
Method
Setting and Sample
The study was conducted using a methodological design. The study sample consisted of patients who were inpatients in the internal and surgical clinics of a university hospital in Konya province and who met the inclusion criteria (at least seven days of inpatient treatment, 18 years of age or older, Turkish speaking). According to the literature, the sample size is recommended to be 5–10 times the total number of items or 200–300 participants for scale validity and reliability studies (Ayhan et al., 2015; Boateng et al., 2018; Sümbüloğlu & Sümbüloğlu, 2014) and between 300–500 participants for confirmatory factor analysis (International Test Commission, 2018; Sousa & Rojjanasrirat, 2011). All patients who met the criteria were approached, resulting in a total of 390 patients who agreed to participate in the study.
Instruments
Demographic Data Form
A demographic form was created by the researchers after reviewing the literature (Akin & Erdogan, 2007; Sinclair et al., 2021; Thomas et al., 1996) and consisted of nine questions (age, gender, marital status, educational status, perception of income level, place of residence, hospitalization clinic, length of hospitalization, presence of chronic disease).
Sinclair Compassion Questionnaire (SCQ)
The SCQ was originally developed Sinclair et al. (2021) in English to assess patients expereinces of compassion from their health care providers. The Cronbach’s alpha value of the scale, which consists of a total of 15 items and a single latent factor, is 0.96. The scale, which has also been validated in Spanish (Soto-Rubio et al., 2024); Italian (Bovero et al., 2024); and Mandarin (Chu et al., 2023) consists of five-point Likert-type response scale (1 = strongly disagree, 2 = disagree, 3 = neutral, 4 = agree, 5 = strongly agree). The overall scale score is calculated by taking the average score of all items. The lowest score to be obtained from the scale is 15 and the highest score is 75, with high scores on the scale indicate high levels of compassionate care (Sinclair et al., 2021).
Newcastle Satisfaction With Nursing Care Scale (NSNS)
The Cronbach’s alpha coefficient of the scale developed by Thomas et al. (1996) to determine patients’ satisfaction levels with nurses’ experience and care is 0.96 (Thomas et al., 1996). The scale was adapted into Turkish by Akin & Erdogan (2007). The scale consists of 19 items in total, with all items scored using a five-point Likert scale (1 = Not satisfied at all, 2 = Slightly satisfied, 3 = Quite satisfied, 4 = Very satisfied and 5 = Completely satisfied). The lowest score that can be obtained from the scale is 19 and the highest score is 95. A high score on the scale indicates satisfaction with nursing care (Akin & Erdogan, 2007).
Implementation of the Study
Data were collected from patients who met the inclusion criteria between May 2022 and December 2022. Before collecting the data, patients were informed about the study and their informed consent was obtained. The researcher (N.E.K.) handed out the questionnaire to patients and gave them approximately 10 minutes to fill it out. To assess test-retest of the scale each patient was re-administered the scale 2 weeks later.
Evaluation of Data
To analyze the Sinclair Compassion Questionnaire, descriptive statistics were given as number of units, percentage, mean, standard deviation, median, minimum and maximum values. The relationships between numerical variables were evaluated using Pearson correlations with a p < .05 level being considered statistically significant. Confirmatory Factor Analysis was used to test the validity of the identified factor structure. The suitability of the data for factor analysis was evaluated with the correlation matrix. Bartlett’s test of sphericity was used to statistically test the correlation between the variables in the data matrix. Kaiser-Meyer-Olkin (KMO) values were obtained by using correlation and partial correlation coefficients to evaluate the suitability of the data for factor analysis and sample size. Varimax method was applied for factor rotation. Inter-rater comparison was done with Wilcoxon test (χ2 / df), Root Mean Square Error of Approximation (RMSEA), Comparative Fit Index (CFI), Goodness of Fit Index (GFI), and Standardized Root Mean Square Residual (SRMR) model fit indices were used to evaluate the fit of the model. In addition, maximum likelihood estimation was used to determine the values for the parameters of the model. With this model, it was analyzed the parameters of an assumed probability distribution, given some observed data. Data were analyzed using IBM SPSS Statistics Standard Concurrent User V 26 (IBM Corp., Armonk, New York, USA) and Amos (Version 24.0) statistical package programs.
Ethical Dimension of the Research
This study received ethical approval from the Konya Chamber of Commerce Karatay University, Ethics Committee for Non-Pharmaceutical and Non-Medical Device Research (Date = 29.03.2022/No = 30563) and institutional permissions were obtained from each of the institutions where the study was conducted.
Results
Sociodemographic Data
Descriptive Statistics of Patients’ Personal Characteristics (n = 390)
Note. Descriptive statistics are given as mean ± standard deviation and Median (minimum, maximum) for numerical data and Number (Percentage) for categorical data.
Validity and Reliability Stages of the Sinclair Compassion Questionnaire
The findings regarding the validity and reliability stages of the Sinclair Compassion Questionnaire are presented under the headings of translation and psycholinguistic features, validity and reliability below.
Translation and Psycholinguistic Features
Language Validity
During the adaptation of the SCQ into Turkish, a formal forward and back technique was used in accordance with the WHO guidelines (World Health Organization [WHO], 2023). The original scale was first translated into Turkish by two experts (A.O. and M.A.K.) fluent in both languages and native speakers of Turkish. In line with the suggestions of these experts, the Turkish name of the scale was determined as “Sinclair Şefkat Ölçeği.” The Turkish translated scale was then back-translated into English by another academic who is an expert (NP) in the field of nursing with a good command of the English language, with the Turkish version of the questionnaire being sent to the creator (S.S.) of the SCQ via email to confirm the accuracy of the translation.
Validity
Content Validity
Expert opinions were then consulted to assure the content validity of the SCQtr. Content validity indices (CVI) were calculated using the Davis method in obtaining expert opinion. For the content validity of the scale an expert opinion form was sent via email to 10 faculty members experienced in the field of nursing and scale adaptation. Based on these expert opinions, it was confirmed that the CVI results were 1.00, which confirmed the content validity of the SCQtr.
Face Validity
In order to further test the comprehensibility of the finalized questionnaire, cognitive interviews were conducted with a group of 30 patients, whereby they were asked to assess the readability and clarity of the translated measure. Patients who contributed to this phase of the study were excluded from subsequent phases of the study.
Criterion Dependent Validity
Correlation Value of the Sinclair Compassion Questionnaire and the Newcastle Nursing Care Satisfaction Scale
*r = Pearson Correlation Coefficient. **p < .05.
Construct Validity
SCQtr Validity Results
Note. KMO = Kaiser-Meyer-Olkin test; Df = Degrees of Freedom.
Statistical Values for the Fit of the SCQtr Model
The confirmatory factor analysis model of the SCQtr is presented in Figure 1. Initial model estimation revealed strong factor loadings, ranging between 0.57 and 0.86, with each of the path coefficients of the scale score on 15 questions is statistically significant (p < .05). Sinclair Compassion Questionnaire (SCQtr) Confirmatory Factor Analysis Model
Reliability
Time invariance and internal consistency methods were used to test reliability in the study.
Invariance With Respect to Time
SCQtr Test Retest Analysis Results
Note. Intraclass Correlation Coefficient (ICC); Wilcoxon Test (Z*).
Internal Consistency
SCQtr Internal Consistency Results
Discussion
Previous reviews have revealed that much of the compassion in healthcare literatüre has focussed predominatly on the topics of self-compassion or compassion fatigue, as evaluated from the perspective of healthcare professionals (Ağaç et al., 2024; Ertümer & Kaya, 2022; Malenfant et al., 2022; Sarıçam & Erdemir, 2019; Şeremet & Ekinci, 2021; Sinclair et al., 2017a, 2017b). It was for this reason, that we conducted this study to adapt and validate the SCQ, a patient reported compassion measure assessing compassion recieved from healthcare providers, within the Turkish context.
The Sinclair Compassion Questionnaire is a 15-item measure developed to assess patients experiences of compassion (Sinclair et al., 2021). To translate and validate the SCQ into Turkish patient populations, the questionnaire items were first forward and back translated into Turkish, with one of the translators being selected from within the healthcare field and the other from outside the healthcare field in order to avoid the use of field-specific terms, (International Test Commission, 2018; Karaçam, 2019; Kishore et al., 2021). Then, the validity of the translated scale was further assessed through content validity, criterion dependent validity and construct validity methods. In the psycholinguistic features analysis phase, the scale was first translated into Turkish and then back into English. According to the test and measurement literature, items with a CVI greater than 0.80 is considered sufficient in terms of content validity and those with a CVI less than 0.80 are eliminated (Taşkın & Akat, 2010). The SCQtr items produced CVI scores ranging between 0.88 and 1.00, demonstrating excellent content validity, resulting in the retention of all of the 15 original SCQ items.
Cognitive interviews were conducted to assess the face validity of the translated scale. Cognitive interviews ensure that the items are understandable and meaningful to the target population and minimizes measurement error before the final version of the scale is administered to the main sample (Boateng et al., 2018). In the literature, it is stated that the pretest should be applied to groups of 30–100 (Rubio et al., 2003) and 30–40 (Karaçam, 2019) people. In our study, a pre-test was applied to a group of 50 patients. No changes were made as the pretest participants found the scale items comprehensible.
In concurrent validity, which is evaluated as the degree of agreement between the newly adapted scale and another scale previously developed for the same purpose, the correlation between the two measures is expected to be high (Esin, 2014). For this reason, the Newcastle Nursing Care Satisfaction Scale, which measures nurses’ satisfaction with care, was used in our study to assess convergent validity. According to measurement development guidelines, a correlation value between the scales between 0.2 and 0.4 is interpreted as a weak correlation, between 0.4 and 0.6 as a moderate correlation, between 0.6 and 0.8 as a high correlation, and 0.8 > as a very high correlation (Selvanathan et al., 2020). In our study, the correlation value between the scales was at an acceptable level (r = 0.674) indicating that compassion is related to, but sufficiently different than patiest satisfaction. Together these results indicate that the SCQtr has strong concurrent validity.
Before the construct validity analysis of the SCQ, KMO and Bartlett’s sphericity tests were conducted to understand the adequacy of the sample and its suitability for factor analysis. In our study, KMO value = 0.927 and the Barlett’s test result was 4548.653 (p < .05), indicating that the sample size was adequate (Cerny & Kaiser, 1977; Esin, 2014). Items with factor loadings of 0.32–0.44 are interpreted as poor, 0.45–0.49 as fair, 0.50–0.62 as good, 0.63 and 0.70 as very good and ≥0.71 as excellent (Gökdemir & Yilmaz, 2023). The fact that the factor loads of the SCQtr ranged between 0.672 and 0.824 demonstrated that the sample was sufficient and suitable for factor analysis and the amount of variance obtained (43.40%) was also sufficient (Cerny & Kaiser, 1977). According to these results, the SCQtr is a valid measurement tool of compassion in Turkish speaking patient populations.
While Confirmatory Factor Analysis is used to verify the scale's factor structure, fi indicies such as χ2/SD, RMSEA, CFI, IFI, and GFI are used within the maximum likelihood method to assess model fit (Eryüksel & Özbaş, 2023). In our study, χ2/SD, RMSEA, CFI, GFI values were used to test the goodness of fit of the scale, with a sample size of more than 200 people and a p value of p > .05, being considered significant. In this case, the χ2/df value is examined. If χ2/df ≤ 2, the model fit is excellent and if 3 < χ2/df ≤ 5, the model fit is considered acceptable (Gökdemir & Yilmaz, 2023). However, RMSEA fit index criteria are inconsistent within the literature, with a cut-off value close of 0.06 or 0.08 being generally considered acceptable in this area. IFI, TLI, CFI and GFI fit indices exceeding 0.90 are considered as evidence of adequate model fit. When the results related to the fit frequencies of the SCQtr are examined in the light of this information, the fit indices for the model obtained for the SCQtr (χ2 = 283.754, dF = 71) show that the model is acceptable.
Reliability testing is used to ensure invariance, adequacy, consistency, accuracy and stability of the scale (Esin, 2014) and is assessed by measuring reliability coefficients (Çapık, 2014; Karakoç & Dönmez, 2014). One of the practices that demonstrates invariance is test-retest assessment which measures the power of a scale to give consistent results from application to application and to show invariance over time. Test-retest assessment can be applied as an intermittent or continuous method, with the latter being readminsitered without a break and the former being administered again at a seperate time point (such as 2 weeks or 2 months later). A limitation of the continous method is that participants may be able to recall their previous answers creating bias that does not reflect reality, which is mitigated with the intermment method. The correlation coefficient is the reliability coefficient of the test (Esin, 2014). In our study, we utilized the intermittent method of test-retest assessment at an interval of 2-weeks on a sub-sample of 50 patients. The test-retest agreement between the scale questions and total scores was found to be statistically significant (p < .05). An item-total correlation coefficient value of 0.20 and above indicates that the item is compatible with the overall scale (Crocker & Algina, 2008). According to these results, the SCQtr is a stable measurement tool for use in Turkish speaking patient populations.
Internal consistency is the reliability method that determines whether the scale has the ability to measure. Cronbach’s alpha, which is one of the internal consistency methods, assesses whether each item of the scale measures the same construct within itself (Esin, 2014). The Cronbach’s alpha value of the SCQtr was 0.94, representing excellent internal consistentcy (Alpar, 2018; Çapık, 2014; Hair et al., 1998).
As a result of these reliability and validity tests, we conclude that the SCQtr, is a valid and reliable measure for assessing Turkish patients expereinces of compassion within the healthcare system.
Turkish versions of the SCQ, along with English, French, Italian, Mandarin and Spanish versions, instruction manuals, data management resources, and instructional videos on administering, scoring, and interpreting the SCQ are available at https://www.compassionmeasure.com.
Conclusion and Recommendations
The results of this study establish the SCQtr as a valid and reliable instrument for assessing compassion among Turkish patients with acute and chronic diseases. The SCQtr replicates the impressive results of other SCQ translation and validation studies in other cultures (i.e., French, Spanish, Italian, and Mandarin) and care settings (i.e., outpatient, inpatient, hospice, emergency departments), with other studies being currently conducted (i.e., Portuguese, Dutch, Hindi, etc…). As a result of the robust international validation of the SCQ, researchers are now poised to conduct multi-site international studies to determine how compassion varies across cultures and contexts and the role that compassion plays on quality care ratings on a global scale.
Footnotes
Ethical Approval
Prior to the study, ethics committee approval was obtained from the Ethics Committee of the Faculty of Health Sciences of a university (Decision no: 30563–Dated: 29.03.2022).
Consent to Participate
Before starting the study, participants were informed about the purpose of the study and verbal consent was obtained from the participants.
Consent for Publication
Before starting the study, participants were informed that their sociodemographic information, excluding their personal information, would be published and their verbal consent was obtained.
Author Contributions
Idea/Concept: NEK, SS, SS: Design: NEK, SS, SS: Supervision: NEK Data Collection and/or Processing: NEK: Analysis and/or Interpretation: NEK, SS, SS: Literature Review: NEK: Writing: NEK, SS: Critical Review: NEK, SS.
Funding
The authors received no financial support for the research, authorship, and/or publication of this article.
Declaration of Conflicting Interests
The authors declared no potential conflicts of interest with respect to the research, authorship, and/or publication of this article.
