Research and Practice

Conway M. Thomas S. (2003). Using electronic surveys. (Info-line: Research and Evaluation). Alexandria, VA: American Society for Training and Development.

Dillman D.A. (1999). Mail and internet surveys: The tailored method, (2nd ed.). NY: John Wiley.

Fink A. (1995). The survey kit series. Thousand Oaks, CA: Sage.

Jones S. (Ed.) 1999). Doing internet research: Critical issues and methods for examining the Net. Thousand Oaks, CA: Sage.

Nesbary D. (1999). Survey research and the World Wide Web. Boston: Allyn and Bacon.

Sudman S. (1976). Applied sampling. NY: Academic Press.

Ward D. (1999). Getting the most out of web-based surveys. Chicago: American Library Association.