Introduction

Axelrod R . 1984. The evolution of cooperation. New York: Basic Books.

Isard W. Smith C. . 1982. Conflict analysis and practical conflict management procedures. Cambridge, Mass.: Ballinger.

Schellenberg J. A. 1996. Conflict resolution: Theory, research, and practice. Albany, N.Y.: SUNY Press.

Svara James H. 1990. Official leadership in the city: Patterns of conflict and cooperaton. New York: Oxford University Press.

Zeigler Harmon Kehoe Ellen Reisman Jane . 1985. City managers and superintendents. New York: Praeger.