Perceptions of Supervisory,Middle Managerial,and Top Managerial Trust: The Role of Job Satisfaction in Organizational Leadership

Argyris Chris . 1998. Empowerment: The emperor's new clothes. Harvard Business Review 76, no. 3: 98–105.

Ban Carolyn . 1995. How do public managers manage? San Francisco: Jossey-Bass.

Barnard Chester . 1938. The functions of the executive. Cambridge, MA: Harvard University Press.

Becker Thomas Billings Robert S. Eveleth Daniel M. Gilbert Nicole L. . 1996. Foci and bases of employee commitment: Implications for job performance. Academy of Management Journal 39, no. 4: 779–801.

Blanchard Ken Johnson Spencer . 1982. The one-minute manager. New York: William Morrow.

Bundt Julie . 2000. Strategic stewards: Managing accountability, building trust. Journal of Public Administration Research and Theory 10, no. 4: 757–77.

Carnevale David G. 1995. Trustworthy government: Leadership and management strategies for building trust and high performance. San Francisco: Jossey Bass.

Carnevale David G. Wechsler Barton . 1992. Organizational trust in the public sector: A model of its determinants. Administration and Society 23, no. 4: 471–94.

Condrey Steven E. 1995. Reforming human resource management systems: Exploring the importance of organizational trust. American Review of Public Administration 25, no. 4: 341–54.

Daley Dennis M. 1992. Performance appraisal in the public sector. Westport, CT: Quorum.

Daley Dennis M. Vasu Michael L. . 1998. Fostering organizational trust in North Carolina: The pivotal role of administrators and political leaders. Administration & Society 30, no. 1: 62–84.

Golembiewski Robert T. 1985. Humanizing public organizations. Mount Airy, MD: Lomond.

Golembiewski Robert T. McConkie M. L. . 1975. The centrality of interpersonal trust in group processes. In Theories of group processes, edited by Cooper C. L. . New York: John Wiley.

Gruneberg Michael M. , ed. 1976. Job satisfaction—A reader. New York: John Wiley.

Herzberg Frederick . 1966. Work and the nature of man. Cleveland, OH: World.

Hopkins Anne H. 1983. Work and job satisfaction in the public sector. Totowa, NJ: Rowman and Allanheld.

Iaffaldano Michelle T. Muchinsky Paul M. . 1985. Job satisfaction and job performance: A meta-analysis. Psychological Bulletin 97, no. 2: 251–73.

Jex Steve M. 1998. Stress and job performance: Theory, research, and implications for managerial practice. Thousand Oaks, CA: Sage.

Korsgaard M. Audrey Schweiger David M. Sapienza Harry J. . 1995. Building commitment, attachment and trust in strategic decision-making teams: The role of procedural justice. Academy of Management Journal 38, no. 1: 60–84.

LaPorte Todd R. Metlay D. S. . 1996. Hazard and institutional trustworthiness: Facing a deficit of trust. Public Administration Review 56, no. 4: 341–47.

Maslow Abraham . 1943. A theory of human motivation. Psychological Review 50 (July): 370–96.

Mayer Roger C. Davis James H. Schoorman F. David . 1995. An integrative model of organizational trust. Academy of Management Review 20, no. 3: 709–34.

Mishra Aneil K. Spreitzer Gretchen M. . 1998. Explaining how survivors respond to downsizing: The roles of trust, empowerment, justice, and work design. Academy of Management Review 23, no. 3: 567–88.

Porter Lyman W. Lawler Edward E. III . 1968. Managerial attitudes and performance. Homewood, IL: Richard D. Irwin.

Rousseau Denise M. Sitkin Sim B. Burt Ronald S. Camerer Colin . 1998. Not so different after all: A cross-discipline view of trust. Academy of Management Review 23, no. 3: 393–404.

Schein Edgar H. 1985. Organizational culture and leadership. San Francisco: Jossey Bass.

Shelton Samuel T. 2002. Empowerment, trust, and the public sector: The role of employee trust in four North Carolina county departments of social service. Paper presented at the Southeastern Conference of Public Administration.

Spector Paul E. 1997. Job satisfaction: Application, assessment, causes, and consequences. Thousand Oaks, CA: Sage.

Taylor Frederick W. 1911. The principles of scientific management. New York: W. W. Norton.

Thomas Craig W. 1998. Maintaining and restoring public trust in government agencies and their employees. Administration and Society 30, no. 2: 166–93.

Vroom Victor H. 1964. Work and motivation. New York: John Wiley.

Whitener Ellen M. Brodt Susan E. Korsgaard M. Audrey Werner Jon M. . 1998. Managers as initiators of trust: An exchange relationship framework for understanding managerial trustworthy behavior. Academy of Management Review 23, no. 3: 513–30.