This field study examined the effets of MBO on measures of quantity and quality' of performance and satisfaction with the work and supervision among employees in a human services agency. Although not all the quantity measures improved significant/,} the (combined measure for quantity of performance and one of two quality measures showed significant improvement following implementation of MBO. Satisfaction with supervision also significantly improved but not satisfaction with work. The study lends support to the use of MBO in public sector organizations.
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