E-learning, an instructional strategy for imparting needed knowledge, skills, and attitudes in organizations, is here to stay. Its viability, effectiveness, and potential to return tangible benefits to organizations depend largely on how it is designed, delivered, and evaluated. This article provides a comprehensive review of the state of the art of e-learning methods in organizations. The authors also critically examine e-learning’s effectiveness by reviewing the current literature on the outcomes of e-learning. Finally, they offer a research agenda designed to bridge the gap between the practice and science of e-learning.
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