She Said,He Said. The Influence of Remedial Accounts on Third-Party Judgments of Coworker Sexual Harassment

Abstract

Sexual harassment often consists of ambiguous behaviors subject to interpretation. Remedial accounts that clarify and explain such behaviors can play a major role in influencing organizational representatives’ perceptions of harassment. Data from 351 employees indicated that type of account, gender of participant, and type of harassing behavior influenced judgments of sexual harassment, perceived offensiveness, and perceived need for disciplinary action. Denials were the most mitigating type of account, followed by excuses, justifications, and concessions. Men and women differed in the extent to which their ratings were influenced by accounts; men’s ratings were more likely to be influenced by denials, whereas women’s ratings were more likely to be influenced by concessions. In addition, remedial accounts were found to be more effective for less severe types of harassing behavior (gender harassment and unwanted sexual attention) and less effective for more severe behavior (sexual coercion).