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Abstract

PURPOSE

this paper describes a telephone-based, outcomesfocused approach to diabetes education provided by certified diabetes educators (CDEs).

METHODS

Random chart audits were conducted to evaluate the scope of practice and effectiveness of telephone-based interventions provided by CDEs to people with diabetes. Four case studies and a sample prevention case are used to illustrate the role of telephone-based CDEs in providing diabetes education.

RESULTS

Counseling provided by CDEs helped to identify potential barriers and strategies for making lifestyle behavioral changes.

CONCLUSIONS

Telephone-based counseling is a brief, effective, ongoing intervention that gives patients with diabetes immediate access to CDEs who provide education to support lifestyle behavioral changes.

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References

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The Role of the Certified Diabetes Educator in Telephone Counseling

Abstract

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References