Using a multiple probe research design, a visually impaired high school student learned a series of operator call tasks in the real work environment as part of a community-based, secondary vocational training program. Over a five-month period the student maintained and generalized ten different telephone calls at high rates of performance. Performance on live telephone call tasks was also high when compared to the office average. The benefits of such a program are described, and emphasize the importance of a functional learning model to prepare visually impaired individuals for successful career opportunities.
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