Abstract
Blind persons entering a rehabilitation center have a variety of unexpressed or unacknowledged expectations. They may, for example, view it as a source of blind skills and adjustment training, an extended family, the Land of Oz, a place of blind certification, a sanctuary, a crystal ball, a hospital, a resort, a purgatory, or an optical and electronic aids supermarket. While expectations and needs may change during the course of rehabilitation, it is suggested that therapists nevertheless be especially sensitive to their patients’ expressed desires and deal with them in a constructive manner within the program's resources. It is recommended that centers consider broadening the scope of activities within the limits of their philosophy and capabilities so that their efforts will fulfill more realistic and positive expectations and therefore produce a greater degree of patient satisfaction.
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