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Call Centres in Germany: Employment Market and Qualification Requirements

Economic and Industrial Democracy

Department of Economic History,Uppsala University,Sweden

Impact Factor: 1.8 / 5-Year Impact Factor: 2.1

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First published online February, 2001

Call Centres in Germany: Employment Market and Qualification Requirements

Volume 22, Issue 1

https://doi.org/10.1177/0143831X01221006

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