Abstract
References
1.General Medical Council. Referral To Local NHS Procedures Factsheet. London : GMC , 2005 [www.gmc-uk.org/concerns/complain/referral_to_local_procedures_factsheet.asp] Accessed 17.1.06
2.General Medical Council. GMC Changes Complaints Handling Process , Press Release17.10.05. London : GMC , 2005 [www.gmcpressoffice.org.uk/apps/news/latest/detail.php?key=191] Accessed 17.1.06