Abstract
This study investigated communication outcomes after training or applied service-learning experiences. Pre-practicum trainees learned active listening skills over 10 weeks. Practicum students were successful trainees who staffed a helpline. Community interns were trained and supervised at community agencies. Undergraduate students in psychology from each of these three groups (N = 45) were assessed at the start and the end of a semester. Only trainees showed improved communication skills, although students across groups showed increased communication confidence. Results suggest both training and applied experiences benefit undergraduates in psychology.
Get full access to this article
View all access options for this article.
