Anderson, S.V. (1969) Ombudsman Papers: American Experience and Proposals . Berkeley: University of California Institute of Governmental Studies.
2.
Dahl, R.A. (1963) Modern Political Analysis. Englewood Cliffs, N.J.: Prentice-Hall.
3.
Gellhorn, W. (1967) Ombudsmen and Others: Citizens' Protectors in Nine Countries. Cambridge, Mass.: Harvard Univ. Press.
4.
Goode, W.J. and P.K. Hatt (1952) Methods in Social Research. New York: McGraw-Hill.
5.
Hill, L.B. (forthcoming) Ombudsmen. New York: Oxford Univ. Press.
6.
--- ( 1971a) "The ombudsman as administrative actor: a sociometric analysis of the New Zealand ombudsman's interaction with governmental departments and of the impact of his investigations." Presented at the annual meeting of the Southwestern Political Science Association.
7.
--- ( 1971b) "Socio-psychological dimensions of complaints to ombudsmen: a New Zealand analysis." Presented at the annual meeting of the American Political Science Association.
8.
--- ( 1968) "The New Zealand Ombudsman's authority system." Pol. Sci.20 (September): 40-51.
9.
Hopkins, T.K. (1964) The Exercise of Influence in Small Groups. Totowa, N.J.: Bedminster.
10.
Kilpatrick, F.B., M.C. Cummings, and M.K. Jennings (1964) Source Book of a Study of Occupational Values and the Image of the Federal Service. Washington, D.C.: Brookings Institution.
11.
Lasswell, H.D. and A. Kaplan (1952) Power and Society. London: Routledge & Kegan Paul.
12.
Parsons, T. (1968) "Social interaction," pp. 429-440 in the International Encyclopedia of the Social Sciences, Volume 7.
13.
--- ( 1963) "Rejoinder to Bauer and Coleman." Public Opinion Q.27 (Spring): 87-92.
14.
Weeks, K.M. (1969) "Public servants in the New Zealand ombudsman system ." Public Administration Rev.28 (November/December): 633-638.