Professor Ali Farazmand envisioned a future of public administration affected by technology transformation, among other factors. In that article, however, the professor did not expound on this assertion, leaving room for this contribution. Here, Farazmand’s framework of legal and constitutional, organizational and managerial, political, and intergovernmental and global factors is considered to explore the role of social media in public administration’s future.
ArthurW. B. (2009). The nature of technology: What it is and how it evolves. New York, NY: Simon & Schuster.
2.
AyansoA.MoyersD. (2012). The role of social media in the public sector: Opportunities and challenges. In KlobyK.D’AgostinoM. J. (Eds.), Citizen 2.0: Public and governmental interaction through Web 2.0 technologies (pp. 1-22). Hershey, PA: IGI Global.
BertotJ. C.JaegerP. T. (2010). Using ICTs to create a culture of transparency: E-government and social media as openness and anti-corruption tools for societies. Government Information Quarterly, 27, 264-271.
BrainardL. A.Derrick-MillsT. (2011). Electronic commons, community policing and communication: On-line police-citizen discussion groups in Washington, D.C. Administrative Theory & Praxis, 33, 383-410.
7.
BrainardL. A.McNuttJ. G. (2010). Virtual government-citizen relations: Informational, transactional or collaborative?Administration & Society, 42, 836-858.
BrownM. M.BrudneyJ. F. (1998). Public sector information technology initiatives: Implications for programs of public administration. Administration & Society, 30, 421-442.
11.
BryerT. A. (2011). The costs of democratization: Social media adaptation challenges within government agencies. Administrative Theory & Praxis, 33, 341-361.
12.
BryerT. A. (forthcoming). Public participation in regulatory decision-making: Cases from regulations.gov. Public Performance & Management Review.
13.
BryerT. A.ZavattaroS. M. (2011). Social media and public administration. Administrative Theory & Praxis, 33, 325-340.
DeSanctisG.PooleM. S. (1994). Capturing the complexity in advanced technology use: Adaptive structuration theory. Organization Science, 5, 121-147.
19.
FarazmandA. (2012). The future of public administration: Challenges and opportunities—A critical perspective. Administration & Society, 44, 487-517.
20.
FranksP.C. (2010). How federal agencies can effectively manage records created using new social media tools. Washington, DC: IBM Center for the Business of Government.
Government Accountability Office. (2011). Federal agencies need policies and procedures for managing and protecting information they access and disseminate. Retrieved from http://www.gao.gov/assets/330/320251.pdf
23.
HandL. C.ChingB. (2011). You have one friend request: An exploration of power and citizen engagement in local governments’ use of social media. Administrative Theory & Praxis, 33, 362-382.
JacobsonW. S.TuftsS. H. (2013). To post or not to post: Employee rights and social media. Review of Public Personnel Administration, 33, 84-107. doi:10.1177/0734371X12443265
26.
KamenskyJ. M. (2011). The Obama performance approach. Public Performance & Management Review, 35, 133-148.
27.
KentM. L.TaylorM. (1998). Building dialogic relationships through the World Wide Web. Public Relations Review, 24, 321-334.
28.
KincaidJ.StenbergC. W. (2011). “Big questions” about intergovernmental relations and management: Who will address them?Public Administration Review, 71, 196-202.
MarcuseH. (1982). Some social implications of modern technology. In AratoA.GebhardtE. (Eds.), The essential Frankfurt school reader (pp. 138-162). New York, NY: Continuum. (Original work published 1941)
McClureD. (2010). Dave McClure, Associate administrator for citizen services and innovative technologies, testifies on federal agency use of Web 2.0 technologies. Retrieved from http://www.gsa.gov/portal/content/158009
TaitE. (2012). Web 2.0 for eParticipation: Transformational tweeting or devaluation of democracy? In KlobyK.D’AgostinoM. J. (Eds.), Citizen 2.0: Public and governmental interaction through Web 2.0 technologies (pp. 224-249). Hershey, PA: IGI Global.
46.
ThatcherJ. B.BrowerR. S.MasonR. M. (2006). Organizational fields and the diffusion of information technologies within and across nonprofit and public sectors: A preliminary theory. American Review of Public Administration, 36, 437-454.
WrightS. (2006). Government-run online discussion fora: Moderation, censorship, and the shadow of control. British Journal of Politics & International Relations, 8, 550-568.
57.
ZavattaroS. M. (2012). Records management, privacy and social media: An overview. In KlobyK.D’AgostinoM. J. (Eds.), Citizen 2.0: Public and governmental interaction through Web 2.0 technologies (pp. 41-64). Hershey, PA: IGI Global.
