Abstract
As mergers have become common in the pharmaceutical industry in the past 15 years, the need to understand the necessary components of a departmental integration is essential. This article outlines the development and execution of an integration plan that provided a systematic approach to successfully merge two Medical Information departments. Key elements to be discussed include alignment of processes, system training, standard operating procedures, product knowledge training, and data migration/cleanup. Details of the experience of the Medical Information groups from two companies will be described, as well as the objectives that were accomplished to function as one single department, in one physical location, within a three-month period. Following a systematic approach, it is possible to successfully merge two Medical Information departments into a high-performing, integrated unit while maintaining quality customer service. This article will serve as a helpful guide and resource of information for industry-based Medical Information departments before an integration.
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