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Abstract

This article addresses the potential areas for outsourcing partnerships in medical information and issues to consider when selecting a vendor. Suggested criteria with which to measure vendor performance once a program has been initiated are provided. Continual evaluation of the process and services will determine if the outsourcing partnership continues to support the business needs of the company.

Keywords

Outsourcing Medical information services Vendor

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References

Mancini

If you can't do it better, turn to outsourcing. Washington Business Journal, April 1999. www.amcity.com/washington/stories/1999/10/04 (May 2000).

Graves

Baker

Special Communication: The Core Curriculum for medical communications professionals practicing in the pharmaceutical industry. Drug Info J. 2000; 34.

Maciuba-Kopport

Telemarketers Handbook. New York, NY: Sterling Publishing; 1992.

Outsourcing Industry Medical Information Services

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