Commentary on an Empirical Investigation of a General Theory of Marketing Ethics

Abstract

The article "An Empirical Investigation of a General Theory of Marketing Ethics" by Mayo and Marks constitutes a major effort at testing the theory of marketing ethics de veloped by Scott Vitell and me (1986). Mayo and Marks (hereafter, "M&M") deduce several key research hypoth eses from the theory, test those hypotheses using a marketing research scenario, and conclude: "The core relationships in Hunt and Vitell's model appear to capture much of the decision-making processes that marketing managers employ in resolving an ethical dilemma." Although no single empiri cal study ever provides a definitive test of a theory, their encouraging findings will likely prompt further empirical studies. The objective of this commentary is not to criticize the design of M&M's research, for there is no such thing as a perfect research design. All efforts to test empirically a theory will necessarily involve significant amounts of in terpretive creativity and there are always trade-offs to be made. Rather, the objective here is to (1) review certain exemplary aspects of the M&M research design, (2) suggest some alternative interpretations and procedures for future researchers in this area to consider, and (3) show how some of the issues in their article relate to more fundamental philosophy of science concerns.