Using Physical Distribution Strategy for Better Channel Management

Ballou, Ronald H. , Business Logistics Management. Englewood Cliffs, New Jersey : Prentice-Hall, 1973.

Bates, D.L. and John E. Dillard Jr., "Physical Distribution: Current Application of Theory," Transportation Journal. (Winter 1975), 28-30.

Blanding, Warren , "How Physical Distribution Helps Sales," Sales and Marketing Management. (September 13, 1976), 95-100.

Bowersox, Donald J. , Logistical Management. New York: Macmillian Co.; 1974.

DeHayes, Daniel W. Jr. , and Robert L. Taylor , "Making Logistics Work in a Firm," Business Horizons. (June 1972), 36-47.

Heskett, James L. , Nicholas A. Glaskowsky and Robert M. Ivie Business Logistics. 2nd edition, New York: The Ronald Press, 1973 .

Hutchinson, William M. , and John F. Stolle , "How to Manage Customer Service," Harvard Business Review, Vol. 46 (November-December 1968), 85-96.

A notable exception, however is the following: LaLonde, Bernard and Zinszer, Paul, Customer Service: Meaning and Measurement, National Council of Physical Distribution Management, 1977.

Magee, John F. , Physical-Distribution Systems. New York: McGraw Hill, 1967, 25.

For an interesting background discussion of this see: "New Strategies to Move Goods," Business Week. (September 24, 1966), 112.

Oresman, Steven B. , and Charles D. Scudder , "A Remedy for Maldistribution ," Business Horizons. Vol. 17 (June 1974), 61.

Perrault, William D. , and Frederick A. Russ , "Physical Distribution Service: A Neglected Aspect of Marketing Managemtnt," MSU Business Topics, (Summer, 1974), 41-44.

Rosenbloom, Bert , Marketing Channels : A Managemtne View. Hinsdale, Illinois: The Dryden Press, 1978 .

Smykay, Edward W. , Physical Distribution Management. 3rd edition, New York: Macmillian Co., 1973.

Stewart, Wendell M. , "Physical Distribution: Key to Improved Volume and Profits," Journal of Marketing. Vol. 29 (January 1965), 70.