Astin, Alexander. (1989, January 11). Survey of freshmen finds a growing level of stress caused by anxieties about money and status. Chronicle of Higher Education, A32-A34.
2.
Baker, Stanley B. (1981). School counselor's handbook: Guide for professional growth and development. Boston, MA: Allyn & Bacon.
3.
Beehr, Terry A., Walsh, J. T., & Taber, T. D. (1976). Relationship of stress to individually and organizationally valued states: Higher order needs as moderator. Journal of Applied Psychology, 61, 41-47.
4.
Carroll, Bradford W., & Tarasuk, Paul E. (1991). A new vision for student development services for the 90s. Community College Review, 19(2), 32-42.
5.
Cohen, Arthur M., & Brawer, Florence B. (1989). The American community college (2nd ed.). San Francisco: Jossey-Bass.
6.
Coll, Kenneth M., & Rice, Robert L. (1990). Job satisfaction among community college counselors. Community/Junior College Quarterly of Research and Practice, 14(2), 83-91.
7.
Coll, Kenneth M., & House, Reese M. (1991). Empirical implications for the training and professional development of community college counselors. Community College Review, 19(2) 43-52.
8.
Crane, Stephen J., & Iwanicki, Edward F. (1986). Perceived role conflict, role ambiguity, and burnout among special education teachers. Remedial and Special Education, 7(2), 24-31.
9.
Cross, K. Patricia. (1983). The impact of changing student populations on community colleges. Community College Review, 10(4), 31-34.
10.
Deegan, William L., Tillery, Dale, & Associates. (1985). Renewing the American community college. San Francisco: Jossey-Bass.
11.
Dillman, Donald A. (1978). Mail and telephone surveys. New York: John Wiley & Sons.
12.
Elsner, Paul A., & Ames, W. Clark. (1983). Redirecting student services. In George B. Vaughan & Associates (Eds.) Issues for community college leaders in a new era. (pp. 139-158). San Francisco: Jossey-Bass.
13.
Greene, C. N. (1972). Relationships among role accuracy, compliance, performance evaluation and satisfaction within managerial dyads. Academy of Management Journal, 15, 25-215.
14.
Higgins, Earl B. (1981). Community college counseling centers: Structure and focus. Community College Review, 9 (1), 18-23.
15.
House, Robert J., & Schuler, Randall S. (1983). Short notes. Journal of Applied Psychology. 68 (2), 334-337.
16.
Jackson, Shirley E., & Schuler, Randall S. (1985). A meta-analysis and conceptual critique of research on role ambiguity and role conflict in work settings. Organizational Behavior and Human Decision Processes, 36, 16-78.
17.
Johnson, T. W., & Green, G. (1973). Organizational rejection. Organizational Behavior and Human Performance, 10, 72-87.
18.
Kahn, Robert L., Wolfe, Donald M., Quinn, Robert P., Snoek, J. Diedrick, & Rosenthal, Robert A. (1964). Organizational stress: Studies in role conflict and ambiguity. New York: Wiley.
19.
Keim, Marybell C. (1988). Two-year college counselors: Who are they and what do they do?Community College Review, 16(1), 39-46.
20.
Koos, Leonard V. (1929). The junior college. New York: Ginn.
21.
Kottkamp, Robert B., & Mansfield, John R. (1985). Role conflict and role ambiguity: Powerlessness and burnout among high school supervisors. Journal of Research and Development in Education, 18(4), 29-38.
22.
Miles, R. H., & Perrault, W. D. (1976). Organizational role conflict: Its antecedents and consequences. Organizational Behavior and Human Performance, 17, 19-44.
23.
Riesman, D. (1981). On higher education: The academic enterprise in an era of rising student consumerism. San Francisco: Jossey-Bass.
24.
Rizzo, John R., House, Robert J., & Lirtzman, Sidney L. (1970). Role conflict and ambiguity in complex organizations. Administrative Science Quarterly, 15, 150-163.
25.
Robbins, William A. (1983). Counseling for today's community college students. In A. Thurston & W. Robbins (Eds.), Counseling: A crucial function for the 1980s. New Directions for Community Colleges, No. 43. (pp. 5-17). San Francisco: Jossey-Bass.
26.
Schuler, Randall S., Aldag, R. J., & Brief, Authur P. (1977). Role conflict and ambiguity: A scale analysis. Organizational Behavior and Human Performance, 20, 119-128
27.
Thurston, Alice S. (1983). Counseling in a multi-college system: The Los Amigos experience. In A. Thurston & W. Robbins (Eds.), Counseling: A crucial function for the 1980s. New Directions for Community Colleges, No. 43. (pp. 113-120). San Francisco: Jossey-Bass.
28.
Van Sell, Mary, Brief, Arthur P., & Schuler, Randall S. (1981). Role conflict and role ambiguity: Integration of the literature and direction for future research. Human Relations, 34(1), 43-71.
29.
Vaughan, George B., & Associates. (1983). Issues for community college leaders in a new era. San Francisco: Jossey-Bass.
30.
Weiss, P. J., Davis, R. V., England, G. W., & Lofquist, L. H. (Revised 1977). Manualfor the Minnesota Satisfaction Questionnaire. Minneapolis: University of Minnesota.