Establishing a Productivity Program in NASA

Abstract

NASA's productivity improvement program began with a strong commitment from top management to not only develop a program that would make the organization more effective, but would address wider concerns about the nation's overall productive capacity. Strategies involved a strong planning approach, extensive employee participation, and an overall concept of integrating quality, productivity, and innovation. A unique aspect of NASA's approach has been the strong involvement of its contractors and NASA's concern with educational outreach.