Abstract
The present study examined some of the problems involved in communication and learning processes when inexperienced subjects were presented with information supplied through unfamiliar types of instruction media. In the study, 110 Xhosa-speaking novices to the gold mining industry were instructed through the media of video-tape or lecture, in either Fanakalo or Xhosa, with repeated or non-repeated presentations. Results showed that those who received repeated instruction recalled more information. A significant interaction also occurred between language and instruction medium. Level of education also affected comprehension. It appeared that the more the presentation methods were tailored to the specific needs of the individuals — in this case presentation through a familiar language, using an empathie lecturer — the more effective the communication and learning was likely to be.
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