Abstract
This article discusses the development and testing of the 31-item Cruise Line Job Satisfaction Questionnaire (CLJSQ). The CLJSQ measures three facets of job satisfac tion in the cruise industry, including satisfaction with company, supervisor, and ship. This investigation used four se quential experiments to assess the CLJSQ's content validity, test-retest reliability, criterion-related validity, and construct validity, in addition to the instrument's internal consistency. The procedures and process used in this study may provide a useful example for researchers seeking to validate measurement scales or questionnaires. The results show the CLJSQ to be a valid and reliable instrument for measuring job satisfaction in the cruise industry.
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