Restricted access

Other

First published online October, 1994

Service Quality: An Annotated Bibliography. Helene Orenstein. Hospitality and Tourism Educator,vol. 6,no. 2,Spring 1994,pp. 71-75. Council on Hotel,Restaurant and Institutional Education,1200 17th Street,N.W.,Washington,DC 20036-3097. $50 annual nonmember subscription