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Travel Behavior Predicting Satisfaction Among First Time Visitors to a Destination by Using the Expectancy Disconfirmation Theory. Abraham Pizam and Ady Milman. International Journal of Hospitality Management,vol. 12,no. 2,May 1993,pp. 197-209. Pergamon Press Inc.,660 White Plains Road,Tarrytown,NY 10591-5153. $219 annual subscription