Quality in the Hospitality Industry: A Study. M. P. Coyle and B. G. Dale. International Journal of Hospitality Management,vol. 12,no. 2,May 1993,pp. 141-54. Pergamon Press Inc.,660 White Plains Road,Tarrytown,NY 10591-5153. $219 annual subscription
Restricted accessOtherFirst published online January, 1994
Quality in the Hospitality Industry: A Study. M. P. Coyle and B. G. Dale. International Journal of Hospitality Management,vol. 12,no. 2,May 1993,pp. 141-54. Pergamon Press Inc.,660 White Plains Road,Tarrytown,NY 10591-5153. $219 annual subscription