Reservations Cancelled: Consumer Complaints in the Tourist Industry. John A. Hannigan. Annals of Tourism Research,vol. 7,no. 3,1980,pp. 366-384. Department of Habitational Resources,University of Wisconsin-Stout,Menomonie,Wisconsin 54751. $7.50
Restricted accessOtherFirst published online January, 1982
Reservations Cancelled: Consumer Complaints in the Tourist Industry. John A. Hannigan. Annals of Tourism Research,vol. 7,no. 3,1980,pp. 366-384. Department of Habitational Resources,University of Wisconsin-Stout,Menomonie,Wisconsin 54751. $7.50