In this special issue, we reflect on the past and current connections between TC and UX, it is important to recognize the value the two fields bring to one another. The articles in this collection illustrate a move into new spaces, incorporating new methods, and forging new connections and provide us an opportunity to conceptualize the continuously evolving relationship between the fields.
AlbersM. J.MazurM. B. (Eds.) (2014). Content and complexity: Information design in technical communication. Routledge.
2.
BoettgerR. K.FriessE. (2020). Content and authorship patterns in technical communication journals (1996–2017): A quantitative content analysis. Technical Communication, 67(3), 4–24.
3.
BrumbergerE.LauerC. (2015). The evolution of technical communication: An analysis of industry job postings. Technical Communication, 62(4), 224–243.
4.
CardinalA.GonzalesL.RoseE. (2020, October). Language as Participation: Multilingual User Experience Design. In Proceedings of the 38th ACM International Conference on Design of Communication (pp. 1–7). https://doi.org/10.1145/3380851.3416763
5.
ChongF. (2012). Teaching usability in a technical communication classroom: Developing competencies to user-test and communicate with an international audience. In 2012 IEEE International Professional Communication Conference (pp. 1–4). doi: 10.1109/IPCC.2012.6408613.
6.
ChongF. (2016). The pedagogy of usability: An analysis of technical communication textbooks, anthologies, and course syllabi and descriptions. Technical Communication Quarterly, 25(1), 12–28. https://doi.org/10.1080/10572252.2016.1113073
7.
CleggG.LauerJ.PhelpsJ.MelonçonL. (2021). Programmatic outcomes in undergraduate technical and professional communication programs. Technical Communication Quarterly, 30(1), 19–33. https://doi.org/10.1080/10572252.2020.1774662
8.
DilgerB. (2006). Extreme usability and technical communication. In ScottJ. B.LongoB.WillsK. (Eds.), Critical power tools: Technical communication and cultural studies (pp. 47–69). SUNY Press.
9.
DorpenyoI. K. (2019). Risky election, vulnerable technology: Localizing biometric use in elections for the sake of justice. Technical Communication Quarterly, 28(4), 361–375. https://doi.org/10.1080/10572252.2019.1610502
10.
GettoG.BeecherF. (2016). Toward a model of UX education: Training UX designers within the academy. IEEE Transactions on Professional Communication, 59(2), 153–164. https://doi.org/10.1109/TPC.2016.2561139
11.
GonzalesL. Sites of Translation What Multilinguals Can Teach Us about Digital Writing and Rhetoric. University of Michigan Press, 2018. https://doi.org/10.2307/j.ctv65sx95.
12.
GreenM. (2020). Resistance as participation: Queer Theory's Applications for HIV health technology design. Technical Communication Quarterly, 30(4), 331–344. https://doi.org/10.1080/10572252.2020.1831615
13.
JonesN. N. (2016). The technical communicator as advocate: Integrating a social justice approach in technical communication. Journal of Technical Writing and Communication, 46(3), 342–361. https://doi.org/10.1177/0047281616639472
14.
LaurenB.SchreiberJ. (2018). An integrative literature review of project management in technical and professional communication. Technical Communication, 65(1), 85–106.
15.
LauerC.BrumbergerE. (2016). Technical communication as user experience in a broadening industry landscape. Technical Communication, 63(3), 248–264.
16.
MelonconL. K. (2017). Patient experience design: Expanding usability methodologies for healthcare. Communication Design Quarterly Review, 5(2), 19–28. https://doi.org/10.1145/3131201.3131203
17.
OswalS. K. (2019). Breaking the exclusionary boundary between user experience and access: Steps toward making UX inclusive of users with disabilities. In SIGDOC 2019 - Proceedings of the 37th ACM International Conference on the Design of Communication, 1–8. https://doi.org/10.1145/3328020.3353957
18.
RedishJ. (2010). Technical communication and usability: Intertwined strands and mutual influences. IEEE Transactions on Professional Communication, 53(3), 191–201. https://doi.org/10.1109/TPC.2010.2052861
19.
RedishJ.BarnumC. (2011). Overlap, influence, intertwining: The interplay of UX and technical communication. Journal of Usability Studies, 6(3), 90–101.
20.
RoseE. J.RacadioR.WongK.NguyenS.KimJ.ZahlerA. (2017). Community-Based user experience: Evaluating the usability of health insurance information with immigrant patients. IEEE Transactions on Professional Communication, 60(2), 214–231. https://doi.org/10.1109/TPC.2017.2656698
21.
Sano-FranchiniJ. (2017). What can Asian eyelids teach us about user experience design? A culturally reflexive framework for UX/I design. Rhetoric. Professional Communication and Globalization, 10(1), 27–53.
22.
Shivers-McNairA. (2017). Localizing communities, goals, communication, and inclusion: A collaborative approach. Technical Communication, 64(2), 97–112.
23.
SimmonsW. M.ZoeteweyM. W. (2012). Productive usability: Fostering civic engagement and creating more useful online spaces for public deliberation. Technical Communication Quarterly, 21(3), 251–276. https://doi.org/10.1080/10572252.2012.673953
24.
SunH. (2012). Cross-cultural technology design: Creating culture-sensitive technology for local users. Oxford University Press.
25.
SunH.GettoG. (2017). Localizing user experience: Strategies, practices, and techniques for culturally sensitive design. Technical Communication 64(2), 89–94.
26.
St.AmantK. (2016). Cultural considerations for communication design: Integrating ideas of culture, communication, and context into user experience design. Communication Design Quarterly Review, 4(1), 6–22. https://doi.org/10.1145/2875501.2875502
27.
StillB.AlbersM. J. (2010). Technical communication and usability studies. IEEE Transactions on Professional Communication, 53(3), 189–190. https://doi.org/10.1109/TPC.2010.2052860
28.
ThamJ. (2021). Design thinking in technical communication: Solving problems through making and collaboration. United States: Taylor & Francis. https://doi.org/10.4324/9781003036760.
29.
WaltonR.MaysR. E.HaselkornM. (2016). Enacting humanitarian culture: How technical communication facilitates successful humanitarian work. Technical Communication, 63(2), 85–100.
30.
WaltonR.MooreK.JonesN. (2019). Technical communication after the social justice turn: Building coalitions for action. Routledge.
